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Webinar Series

Our all new webinar series will provide an engaging online forum for the leading industry voices to discuss, debate and educate the industry on the latest trends, changes and opportunities in the market.

The industry is currently playing a critical ‘front-line’ role during the Covid-19 pandemic, providing sanitation and deep-cleaning services on a major-scale to restore public confidence and meet the requirements of major asset owners.

All webinars are free-to-attend and will run between 60 - 90 minutes, covering educational content on our online platform, enabling you to hear best practices, case studies, standards, and regulations while engaging in Q&A’s.

Upcoming Webinars
Date & Time Webinar Topic Registration
October 2020 Healthcare - Advancements in Future Cleaning Technology Registration available soon
Previous Webinars
Date & Time Webinar Topic Registration
6 Jul, 12 pm (GST) The Pandemic Cleaning ‘BOOM’ – Capitalising on Opportunities and Adapting to the New World Watch the replay
21 Jul, 2 pm (GST) Hotels and Resorts – A Permanent Shift in Health and Safety Protocols Watch the replay

Upcoming Webinars

October 2020
Healthcare - Advancements in Future Cleaning Technology

Automated cleaning technology was once an exciting but expensive solution, now it is swiftly becoming the norm in healthcare, improving efficiency, and reducing the spread of infection.

Our next webinar focuses specifically on the technological transformations for cleaning and hygiene services in healthcare. We will address the impact technology is having on the delivery of day-to-day services and its value in helping to prevent the spread of Covid-19. 

Key topics to be discussed during the webinar include:

  • How to deliver optimum cleaning and sanitation results through new technologies (e.g. robotics, multitasking machines, effective/environmental alternatives)
  • Illustrate how the healthcare industry is evolving post pandemic (challenges and opportunities)
  • Assess the latest regulatory frameworks and guidelines governing healthcare in the UAE (& wider GCC)
  • Building and maintaining a best-in-class hygiene culture across your healthcare sector

Moderator & Speakers

Daniel Khairallah

UVD 360, representing UVD Robots

Daniel Khairallah, CEO
A Lawyer by formation, and after having completed in 2008 a successful switch from a striving career in hospitality to experiential marketing and brand activations, then in 2020 the pandemic hit, Daniel decided to come up with ways to enhance the work environment for companies in general by joining forces with UVD Robots in their fight against SARS-COV2, UVD360 was then born. UVD360 is a next disinfection technology company based In Dubai, servicing the UAE.
Varun Asser

Diversey Gulf FZE

Varun Asser, Sector Manager - Healthcare GCC and Channel Business UAE
Varun started off as a management trainee with Diversey in 2011, and after a variety of roles within Marketing from 2013 to 2017, he began his sales career in 2018 leading the Healthcare business across GCC. At present, he is parallelly developing Hospitality, Retail, FM, and E-commerce business via channels in the UAE. He is also a Dubai bred flip flops advocate.

Previous Webinars

Tuesday 21 July, 2 pm (GST)
Hotels and Resorts – A Permanent Shift in Health and Safety Protocols

With an additional $9 billion USD planning to be spent globally on hotel and resort cleanliness, our second webinar discusses the drastic changes and future trends in the industry.

Previously seen as invisible cleaning, housekeeping is now under the microscope. While the hospitality industry has always ensured hygiene, sanitisation and cross-contamination have been a priority, they are now having to showcase this to guests.

Watch the replay to learn more about:

  • The 360-degree approach to cleaning and hygiene in hospitality, with the current Covid-19 compliance and hygiene sanitation standards in place
  • How is the hotel and resorts industry providing tourists with the confidence and reassurance to stay in the Middle East 
  • What new cleaning technologies and advancements are being used 
  • Best practice currently taking place, from the use of PPE gear, steam cleaners and waste removal practices

Guest speakers:

  • Martin Kubler, CEO, Strategic Partnership Solutions sps:affinity (Moderator)
  • Paul Bridger, Director of Rove Hotels & Rove Hospitality
  • Prabhat Shukla, Director of Housekeeping for the Intercontinental Doha The City, Founder of the Qatari Housekeepers’ Association
  • Tatjana Ahmed, Head of UAE Professional Housekeepers Group, Grand Hyatt Dubai

Moderator & Speakers

Martin Kubbler

sps:affinity

Martin Kubler, CEO Strategic Partnership Solutions
Martin Kubler is a hotel GM turned entrepreneur, business consultant, and writer with 20+ years executive-level management experience in Europe and the Middle East. In May 2011, Martin founded iconsulthotels, a boutique hospitality, leisure, and tourism consulting firm based in Dubai, United Arab Emirates, which quickly gathered local and regional acclaim. In 2016 iconsulthotels acquired Strategic Partnership Solutions and rebranded as sps:hotels, part of sps:affinity – Strategic Partnership Solutions.
Paul Bridger

Rove Hotels & Rove Hospitality

Paul Bridger, Director of
A proven hospitality leader with more than 20 years’ experience across the Middle East, Asia, UK & Ireland, Paul Bridger is the Director of Operations of Rove Hotels, the smart, value hospitality brand created as a joint venture between Emaar Properties PJSC and Meraas Holding. Paul heads Rove hotels and is responsible for overseeing the initiation, planning and achievement of strategic brand objectives, ensuring a successful and consistent roll out of this new mid-scale lifestyle offering. His role also includes providing leadership and management focus on the business operations to achieve maximum financial performance, team and customer satisfaction.
Prabhat Shukla

Intercontinental Doha The City

Prabhat Shukla, Director of Housekeeping
Prabhat brings 19 years of extensive experience in housekeeping, working for Jaypee Group of Hotels, Hyatt & IHG where he has served in various roles in India, Dubai, Kuwait & Qatar. Currently working with Intercontinental Doha the city & Intercontinental Residence suites an Iconic 225 meter tower in the heart of Doha’s business west bay hub, as Director of Housekeeping . He was founder & chairperson of Kuwait Housekeeper’s Group (2009) & Qatar Housekeepers Association (2013). Also a founding group member of Asian Housekeepers Association (AHA) .
•	Tatjana Ahmed

Grand Hyatt Dubai

Tatjana Ahmed, Head of UAE Professional Housekeepers Group
Tatjana heads the UAE Professional Housekeepers Group as their chair lady. Her extensive experience and passion for her work (she is currently also Housekeeping Manager at Grand Hyatt Dubai & Functional Specialist Housekeeping for Hyatt Hotels) has also meant she has been awarded the Housekeeper of the year by the Hotelier Middle East Magazine in 2008, 2010 and again in 2019.

Monday 6 July, 12 pm (GST)
The Pandemic Cleaning ‘BOOM’ – Capitalising on Opportunities and Adapting to the New World

Our first webinar highlighted the changes, opportunities and success stories the pandemic has brought about for the cleaning and hygiene industries in the region and globally. 

Watch the replay to learn more about:

  • How Emrill have educated and trained staff in risk management to meet the demands of the new protocols, while keeping themselves safe
  • The cleaning and disinfection regimes Dubai Airports have implemented to combat Covid-19, and create confidence for staff and passengers
  • Which products, services and technologies have grown in demand and how buying behaviour has changed during the pandemic

Guest Speakers

  • Tatjana Ahmed, Head of the UAE Professional Housekeepers Association (Moderator)
  • Dorothee Stein, Director – Service and Hospitality Performance Management, Dubai Airports
  • Stuart Harrison, CEO, Emrill Services LLC
  • Carsten Mahaini, CEO, Viking Gulf

Moderator & Speakers

Dorothee Stein

Dubai Airports

Dorothee Stein, Director – Service and Hospitality Performance Management
Dorothee Stein is the Director Service and Hospitality Performance Management at Dubai Airports and a part of her customer service delivery responsibilities is being in-charge of the FM Soft Services comprising of Cleaning Services, Waste Management, Pest Control, Landscaping, Indoor Plants and Passenger Trolley Services. She leads a team of 250 in-house employees and 1700 employees are engaged on output-based contracts, working across all Terminals and Facilities at Dubai International and Al Maktoum International Airport.
Stuart Harrison

Emrill Services LLC

Stuart Harrison, CEO
Stuart Harrison has over 27 years’ experience in technical, operations and senior business roles, across facilities management, construction and engineering projects, including managing services in critical environments, such as international gateway airports, hospitals and healthcare. Stuart is a Chartered professional, a Member of the Institute of Engineering and Technology (MIET) and a CMI Chartered Manager (CMgr).
•	Tatjana Ahmed

Grand Hyatt Dubai

Tatjana Ahmed, Head of UAE Professional Housekeepers Group
Tatjana heads the UAE Professional Housekeepers Group as their chair lady. Her extensive experience and passion for her work (she is currently also Housekeeping Manager at Grand Hyatt Dubai & Functional Specialist Housekeeping for Hyatt Hotels) has also meant she has been awarded the Housekeeper of the year by the Hotelier Middle East Magazine in 2008, 2010 and again in 2019.
Carsten Mahaini

Viking Gulf

Carsten Mahaini, CEO
Carsten has a Master of Science in Physics from the Technical University of Denmark and an MBA from Henley Business School, UK. Carsten has been living and working in the UAE for more than 18 years, and he has been the CEO for Viking Gulf since his start in the country. Viking Gulf was founded over 30 years ago. The company specializes in providing continuous commitments to costumer success, by providing effective and innovative cleaning solutions.